Frequently Asked Questions

Get answers to common questions about Add A Shampoo To Your Service.

Yes — this add-on must be booked alongside an existing service. It’s designed to enhance your scheduled appointment, ensuring timing and stylist availability. If you need a standalone wash, contact us to discuss options and fees.

Yes. Every shampoo add-on includes a complimentary conditioner hydration treatment to restore moisture and smooth the hair cuticle. If you have specific product preferences or allergies, please notify us when booking so we can accommodate alternatives.

Please arrive with fully combable hair to avoid detangling fees. Severe tangles require extra time and a small charge for safe, careful detangling. Our stylists will assess and inform you before proceeding.

The add-on adds about 10–20 minutes to your appointment depending on hair length, thickness, and condition. Longer or thicker hair and any required detangling will increase time needed for a thorough cleanse and hydrate.

Yes, when possible. We stock several professional moisturizing shampoos and can accommodate preferences or sensitivities. Mention product requests when booking or at check-in; substitutions depend on availability and may incur small fees for specialty items.

The shampoo is an add-on fee added to your existing service cost. It’s priced separately but competitively, and includes a complimentary conditioner treatment. Any detangling fee or product extras will be clearly disclosed before service begins.